Pricing

Plans that grow with your support team

Start with the essentials and add more capacity as your customer conversations grow.

Save 15%

Switch to yearly billing anytime from your workspace

Starter

$0

/ month

For small teams exploring AI-assisted support.

Up to 100 AI-assisted resolutions per month

1 connected support channel

Connect approved help content

Basic ticket categorization

Human handoff

Community and email support

Growth

Most popular

$39

/ month

For growing teams handling customer conversations every day.

Up to 1,500 AI-assisted resolutions per month

Multiple supported channels

AI-assisted resolution and smart triage

Team reporting and analytics

Custom response tone settings

Priority email support

Scale

Custom

pricing

For larger teams with advanced workflow, access, and governance needs.

Tailored resolution capacity

Advanced workflow configuration

Role-based permissions

Custom onboarding support

Priority service options

Dedicated success contact

Plan comparison

Choose the level of support that fits

Every plan includes human handoff, secure knowledge connections, and access to our help center. Add capacity in blocks of 500 resolutions whenever you need it.

Compare plans

Compare plans

Starter

Starter

Growth

Growth

Scale

Scale

AI-assisted resolutions

AI-assisted resolutions

100 / month

100 / month

1,500 / month

1,500 / month

Tailored

Tailored

Connected channels

Connected channels

1

1

Multiple

Multiple

Unlimited

Unlimited

Knowledge sources

Knowledge sources

Included

Included

Included

Included

Included

Included

Ticket triage

Ticket triage

Basic

Basic

Smart triage

Smart triage

Advanced workflows

Advanced workflows

Reporting and analytics

Reporting and analytics

—

—

Included

Included

Included

Included

Custom response tone

Custom response tone

—

—

Included

Included

Included

Included

Role-based permissions

Role-based permissions

—

—

—

—

Included

Included

Onboarding

Onboarding

Self-serve

Self-serve

Guided

Guided

Custom onboarding

Custom onboarding

Support

Support

Community and email

Community and email

Priority email

Priority email

Dedicated success contact

Dedicated success contact

Pricing FAQ

A few details about billing

Straight answers about plans, changes, and cancellations.

How is customer data handled?
Can I change or cancel my plan?
Is there a free plan?
Do you offer custom plans?

Not sure which plan fits?

Talk to our team and we’ll help you find the right setup for your support volume.

Not sure which plan fits?

Talk to our team and we’ll help you find the right setup for your support volume.

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